Shipping policy
Shipping Details for Online Orders
NEMO Equipment is operated by nemoequipmentzos.
Last updated: September 26, 2026
This policy sets out our commitments and the limits that apply to them.
Our commitments
- Order processing and cutoff
- Shipping area and address accuracy
- Delivery estimates and tracking
Order processing and cutoff
Orders are normally prepared within 1–2 business days. The order cutoff is Weekdays 5 PM Pacific Time. Orders submitted after the cutoff begin processing on the next business day. Weekends and public holidays are not business days.
Shipping area and address accuracy
We currently describe service for United States. Customers must enter a complete and deliverable address. Checkout availability and the final shipping amount control when a destination is not eligible.
Delivery estimates and tracking
Estimated delivery is 3–5 business days after processing. Available tracking information is sent to the contact details supplied at checkout. Carrier events, severe weather, address issues, and events outside our control can affect an estimate.
Shipping origin and fulfillment
Orders ship from 811 Dogwood Ln, Lake In The Hills, Illinois, 60156, United States. Carrier: USPS. Fulfillment partner: No third-party fulfillment partner. nemoequipmentzos fulfills orders according to the published method and stated shipping origin.
Shipping cost
Free Standard shipping is available on all eligible orders with no minimum order amount. Estimated delivery is 3–5 business days after processing.
Shipping support
Contact support@nemoequipmentzos.shop or 520-793-4825 with an order number if shipping assistance is needed. nemoequipmentzos is located at 811 Dogwood Ln, Lake In The Hills, Illinois, 60156, United States.